Second Harvest Food Bank

Volunteer Information Form


































Volunteer Agreement

As a volunteer, I will:
  • Treat others with respect and dignity, refraining from engaging in harassing or inappropriate language and behavior
  • Maintain confidentiality in case I come in to contact with personal or sensitive information while volunteering
  • Provide an emergency contact name and phone number to the Food Bank, and identify myself with a volunteer name badge
  • Follow instructions from staff or volunteer leader
  • Report hazards or unsafe activities, and refrain from engaging in those activities myself including running, shouting, or horseplay
  • Wear sensible, modest clothing
  •  Not volunteer under the influence of alcohol or drugs, and only smoke in permitted areas
  • Not volunteer when ill, follow proper hand-washing techniques, and maintain proper hygiene
  • Not take food, other product, or accept monetary gifts.  I understand that unauthorized possession will be considered stealing and will lead to discontinuation of volunteering.
  • Understand that there is no mileage reimbursement or other financial incentive for volunteering
  • Be safe!  I will only do as much physical activity as I am comfortable doing, will use proper lifting techniques, and ask if I need assistance
  • Provide a parental permission slip if under the age of 18
  • Exercise good judgment
  • Report any behavior that is hurtful such as bad language, violence and unwanted comments to food bank staff

As a volunteer, I may be exposed to confidential information including sensitive personal and private information about individual clients and their families, and about donors. I understand and share SHFB’s commitment to individual and family privacy, dignity, and respect. At all times during and after my volunteer assignment, I will keep any information I learn when working at SHFB confidential. I will store or dispose of records in accordance with SHFB policy, as directed by my supervisor. At the end of my participation as a volunteer, or upon SHFB’s request at any other time, I will deliver to SHFB all of SHFB’s property, equipment, and documents, together with all copies, regardless of whether such property contains confidential information.


Confidentiality Agreement

As a volunteer, intern, fellow, or independent contractor supporting Second Harvest Food Bank of Santa Clara and San Mateo Counties (“SHFB”), I may be exposed to sensitive information. I understand that, during the course of my involvement with SHFB assisting in Food Connection, Cal Fresh outreach, or other SHFB departments or programs, I may have access to sensitive personal and private information about individual clients and their families, and about donors. Such information includes, but is not limited to, names, addresses, social security numbers, incomes, personal situations, and credit card information.

I understand and share SHFB’s commitment to individual and family privacy, dignity, and respect. At all times during and after my participation in SHFB programs, I will keep any information I learn when working at SHFB confidential, except as may be required in my role as a volunteer, intern, fellow, or independent contractor, or as expressly authorized in writing by the Chief Executive Officer of SHFB. Confidential information includes all information obtained in the course of my relationship with SHFB, whether through written records, both physical and electronic, or personal interaction.

I will store or dispose of records in accordance with SHFB policy, as directed by my supervisor. At the end of my participation as a volunteer, intern, fellow, or independent contractor, or upon SHFB’s request at any other time, I will deliver to SHFB all of SHFB’s property, equipment, and documents, together with all copies, regardless of whether such property contains confidential information.

I understand that violation of this confidentiality agreement may subject me to immediate termination of my assignment as a volunteer, intern, fellow, or independent contractor and any other civil and equitable remedies SHFB may have.

Warehouse Food Sorting/Food Distribution Volunteer Agreement

As a volunteer, I will:
  • Wear closed toe shoes and long pants, and NOT wear sandals, sleeveless shirts, or shorts, or otherwise revealing or offensive clothing.
  • NOT use ear buds in the sort room
  • Step out of the sort room to use my mobile device.  I may use my cell phone to take pictures with verbal permission of others.
  • NOT use unauthorized warehouse equipment, including forklifts and electric pallet jacks.
  • Leave valuables, including purses, backpacks, computers, etc. out of sight in my vehicle, OR utilize a food bank locker if available.  I understand that Second Harvest Food Bank assumes no responsibility for damage to or loss of personal property.
  • Assume responsibility for getting a staff signature at the end of my shift if I need to document volunteer hours for school or court.
  • Accept the Second Harvest Food Bank policy on volunteer time keeping (ATTACHED)
  • Report any behavior that is hurtful such as bad language, violence and unwanted comments to food bank staff
  • Inform the Site/Team Leader if I am not feeling well during the distribution, or need to leave early for other reasons